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Legal

Refund Policy

Effective date: June 1, 2025  ·  Last updated: June 22, 2025

✅
Free Forever
No card needed for Free tier
🔄
Cancel Anytime
No lock-in, no penalty
📅
No Mid-Period Refund
Access continues till period ends
Contents
  1. No free trial — but a free tier
  2. How cancellation works
  3. When you CAN get a refund
  4. When you CANNOT get a refund
  5. How to request a refund or cancellation
  6. Billing errors
  7. Contact

1. No free trial — but a permanent Free tier

BeaPrice does not offer a time-limited free trial. Instead, we offer a permanent Free tier — no credit card required, no expiry date — so you can use the tool and evaluate it before spending anything.

Free tier includes: 10 POD search per day across 5 marketplace, and 5 keyword searches per day. This is available to everyone, forever, with just an email address.

Because you can fully explore BeaPrice on the Free tier before upgrading, we do not offer a separate trial period on paid plans. Upgrading means you have already decided the tool is useful for your business.

2. How cancellation works

You can cancel your BeaPrice subscription at any time — no questions asked, no cancellation fee, no penalty.

Important: Cancellation stops future billing. It does not end your current subscription period early. You keep full access to your paid plan until the last day of the billing period you already paid for.

Here is exactly what happens when you cancel:

  • Your subscription is marked as cancelled immediately.
  • No further charges are made to your payment method.
  • You continue to have full access to your current plan (Basic or Pro) until the end of the billing period you paid for.
  • On the day your current period ends, your account is automatically downgraded to the Free tier.
  • Your account, search history, and data remain accessible on the Free tier — nothing is deleted.

This is the standard model used by virtually all SaaS tools. You are paying for a period of access, and that access is honoured in full.

3. When you CAN get a refund

You are also eligible for a refund in these situations:

  • Duplicate charge — you were charged more than once for the same period due to a billing system error.
  • Wrong amount charged — you were charged a different amount than what was shown at checkout.
  • Extended outage — BeaPrice was completely unavailable for more than 72 consecutive hours in your billing period due to issues on our end (not third-party platform outages). In this case you may request a prorated credit or refund for that period.
  • Unauthorised charge — you have evidence that your account was charged without your authorisation.

4. When you CANNOT get a refund

No refunds for the current billing period — once a billing period has started and you have had access to your paid plan, we do not refund the remaining days of that period when you cancel.

Refunds are not issued in these situations:

  • Forgot to cancel before renewal — if your subscription renewed and you forgot to cancel beforehand. We will cancel your subscription immediately going forward, but cannot refund the renewal charge.
  • Unused searches — you did not use your daily search quota. The subscription provides access to the capability, not a guarantee of usage.
  • Upgraded then immediately downgraded — if you upgrade and then decide to downgrade the same day.
  • Account suspended for Terms violation — accounts terminated for violating our Terms of Service are not eligible for refunds.
  • Third-party platform price changes — BeaPrice shows prices from POD platforms. If a platform changes its prices after you made business decisions based on BeaPrice data, this is not grounds for a refund.

5. How to request a refund or cancellation

The process is simple. Email us and we will handle it within 1–2 business days:

1
Send an email to contact@beaprice.com
Use the subject line "Cancel Subscription" or "Refund Request". Email us from the address linked to your BeaPrice account.
contact@beaprice.com →
2
Include your account email and reason (optional)
For refund requests, briefly mention why — it helps us improve. For cancellations, no reason is needed at all.
3
We confirm within 1–2 business days
Cancellations are processed immediately. Approved refunds are returned to your original payment method within 5–10 business days depending on your bank.

6. Billing errors

If you believe you have been charged incorrectly, contact us immediately at contact@beaprice.com. Include:

  • Your account email address.
  • The charge amount and date.
  • A brief description of what you believe is incorrect.

We investigate all billing error reports promptly and issue corrections where applicable.

7. Contact

For all refund and cancellation requests:

  • Email: contact@beaprice.com
  • Response time: 1–2 business days
  • Refund processing: 5–10 business days after approval (depends on your bank)

For general support, visit our Contact page.