Have a question, found a bug, or need help with your subscription? We're a small team and we read every message. Pick the right channel below and we'll get back to you fast.
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General
General Enquiries
Questions about BeaPrice or its features, how it works, or anything else.
Response times: We aim to respond to all emails within 1–2 business days. Billing and account issues are prioritised and typically resolved within 24 hours. We do not offer live chat at this time.
Common Questions
Email contact@beaprice.com with the subject "Cancel Subscription" and we'll cancel it immediately. You'll keep access until the end of your current billing period — no further charges will occur. See our Refund Policy for full details.
Subscriptions are non-refundable for the current billing period. Read our full Refund Policy for all scenarios.
BeaPrice pulls prices directly from the official APIs and public listings of each Print-on-Demand platform (Printify, Printful, Gelato, etc.) and from Google Shopping data. We do not scrape or modify data — what you see is what those platforms publish. See our Data Disclaimer for full details.
Prices on POD platforms can change without notice. Always verify the final price directly on the platform before making business decisions. If you think there's a data error on our end, email contact@beaprice.com and we'll investigate.
Search limits reset at UTC midnight each day. If your limit still shows 0 after midnight UTC, try signing out and back in. If the problem persists, email contact@beaprice.com with your account email.
BeaPrice has a permanent Free tier — no credit card required, no time limit. You get 10 POD search per day and 5 keyword searches per day forever. This lets you fully evaluate the tool before deciding to upgrade.